626 S. Citrus Ave, Covina, CA 91723
I'm seriously very surprised that the overall rating is not five stars. These guys are absolutely the best!!! I've had my kia soul for two years now and the guys in the service department are the greatest! They're always here to help and answer all my questions. What's even better is that they know... View More
When I first called to come check out the cars at the dealership, I specifically wanted to checkout the sportage. I spoke to Sierra who was really helpful and told me to come in and she will show me the sportage and let me test drive it. I automatically fell in love with that car. Sierra did not... View More
This place goes above and beyond each and every time I take my forte in for service. From calling and making an appointment to handing over my keys at the dealer I get exceptional customer service. On this visit, I planned on forking over a couple hundred dollars for my rear brakes and oil change.... View More
I bought my first VW today with Amber Parks, and she was the best saleswoman i have had the pleasure of working with! Thanks Amber! :-)
Had a wonderful experience here buying my new Kia Optima. Was a little skeptical at first from the previous posts on here but was pleasantly suprised to find the store is under new ownership and new management. Everyone was extremely helpful my salesman was knowledgable about the product and very... View More
I love this place. Traded in an Altima for an Optima worked with me and my husband to get the best deal possible. Took it back in for a complimentary car was and was met by very helpful service managers who referred me to their porter Robert who did a wonderful job on my car and while I was... View More
Highly Recommend this dealer. Friendly Sales People (Amber) & management. They answer all your questions & do not force just any car on you. Financing was fast and was able to get payments that I wanted every month. I love my new car, KIA Optima.
I love the fact that you can walk into this dealer... View More
Went by Covina Valley Kia to take a look at the Optima's they had on their lot, we had checked out another Kia dealer further away and wanted to see what was closer. I had a particular model & package in mind so knew what I was looking for. Was able to look around before being approached by a... View More
I was told I needed a new transmission so I took it here and Jay in the service dept was off the hook! He was so helpful and made me feel very comfortable. He said they would check out my car, and turned out no transmission problem. Just needed a couple little things done. They washed my car and... View More
I recommend this dealership to anyone. Everyone was so nice. overall a great place. If you want a KIA, this is the place to go!
I recommend this dealership to anyone. Everyone was so nice. They got me exactly what I wanted in my price range. I have been to many car dealers over the past 4 months and I have never had such great customer service. The salesman immediately greeted me with a friendly smile and offered my coffee... View More
We purchased our Kia Soul from a used car place, and not Covina Kia. We needed to get a spare tire kit, and called around only to find that Covina Kia had better prices. Well, we took it in, and had other questions about the car. Jason from service worked diligently with us to try to get things... View More
After being turned down by 5 dealerships and smaller auto sales companies I finally stumbled upon Covina Valley Kia and Ted. Before even running my credit Ted promised me he could get me a car, so my husband and I drove from Murrieta to Covina just to see Ted. We ended up leaving with a Kia Forte... View More
My husband and I were looking to buy a new car and decided to go to the Covina Valley KIA Dealership. We decided to go with the KIA because not only was it in our price range but it also received good safety reviews which is very important especially with a 2 1/2 yr. old. We were helped by a... View More
On January 17, 2013 as I walked into the Dealership I knew exactly what I wanted which was the 2013 KIA Optima. James Cummings (car salesman) ensured I got exactly what I wanted including the exact color, price and payment option. In addition, he was fully knowledgeable on all aspects of the car as... View More
I consider myself fairly savvy when purchasing vehicles whether online or at the dealer to where I commonly do it for friends and family. This experience was unique because I was purchasing a new vehicle and then having it shipped to New Mexico. From the minute I submitted my online request to when... View More
Excellent service, easy to work with, made sure I left with what I wanted at the price I wanted! I will definitely be back to purchase again.
The Covina Valley KIA Dealer has excellent customer services. The saleman, Mr. Larry Delfin is very knowledgeble of the car's functions/operations compare to the other dealerships I went to. In addition, the Sale Manager and finance Officer were friendly and explained my inquiries clearly. The... View More
Great customer service from the moment I got to the dealership. All of my questions were answered, I was able to test drive the vehicle to make sure I was happy with the car before proceeding. From there on, the whole process was smooth. I left very satisfied with the purchase I made.
I walked into Covina Kia not being aware that I was going to depart the lot driving a brand new Kia Soul. Being a full time college student with a part time job, I would have not believed this to be possible. The staff at Covina Valley Kia are the absolute best, and very very kind. I had the... View More
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